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At Chiltern Wood Recycling we take your privacy seriously and will ensure your personal information is kept secure.

How we use information about you

We need to process information about you for the following reasons:

  • Responding to any comments, questions or complaints you may send us.
  • Filming and taking photos for advertising purposes and/or to promote the company on our website, company social media account and in communications. All film and photos of you will only be published in line with our safeguarding policy. And consented to by you. This is not compulsory and you have the right to decline use of all media. Consent will be attained by a member of staff (project manager and office manager only) that have legitimate access to your contact details with Chiltern Wood Recycling only if you have consented us to do so. This will be gained by email, phone number or social media.

You have the right to object to any of the above uses of your information by contacting us on : 

[email protected] or 01494 258185

  • Legal reasons: To comply with applicable laws and protect legitimate company interests and legal rights. This includes, but is not limited to the use of your information relating to legal claims and compliance and regulatory activity.
  • Marketing: With your consent we may send you information by email, phone call or via social media about company news, activities, products and opportunities that we think will be of interest to you. You can ask us to stop sending you this information at any point by contacting us.

Why we share your information

We will not share your information with any other organisations except with your consent or in exceptional/emergency circumstances where we believe that the sharing of information about you is vital to protect you or another person.

Individual rights

You have the right to see the personal information we hold, you can request a copy by writing to us.

If we do hold other information about you, you can ask us to delete it or correct any inaccuracies. We will either make the requested amendments or provide an explanation as to why we are not making changes.

As a customer of Chiltern Wood Recycling your information will remain on our database and we will inform you, by email only, of any relevant products and opportunities that we think will be of interest to you. You can ask us to stop sending you this information at any point by contacting us or by unsubscribing directly from the email you receive. If you unsubscribe, the information you have provided will be archived for 12 months. After this period, the information you have provided will be deleted, except where there is a legitimate and lawful reason to continue to hold your data. In the absence of a legitimate and lawful reason, this will be deleted after 12 months, unless you re-join the company have further contact as a customer within that period.

Changes to the privacy notice

We keep our privacy notices under regular review.

(This privacy notice was last updated on 18th May 2018)

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